Politique d’expédition

SIX SHADES is proudly based in Australia and ships worldwide to over 200 countries, including the USA, UK, Canada, Asia, and most of Europe.

Processing Time: All orders are processed within 1-2 business days before shipping. Orders placed on weekends or public holidays will be processed on the next business day.
Australian Shipping:
- Standard Shipping: 1-5 business days
- Express Shipping: 1-3 business days
International Shipping:
- Standard Shipping: 12-20 business days (varies by location)

While we aim to deliver within these timeframes, delays caused by customs, couriers, or external factors are outside our control.

Once your order is dispatched, you’ll receive a confirmation email with tracking details.
Delivery times may vary based on your location and shipping method.
SIX SHADES is not responsible for delays caused by shipping carriers, customs processing, or national holidays.

Some international orders may be subject to import duties, taxes, or customs fees, which are the customer's responsibility. We recommend checking with your local customs office for details.
Certain shipments may require a signature upon delivery. Please inspect your package before signing. If you accept a damaged or tampered package and do not report it immediately, SIX SHADES cannot offer a refund or replacement.
Keep your order confirmation and receipt as proof of purchase for future inquiries.

Once an order is placed, we cannot change the shipping address. If needed, you must cancel and reorder.
To cancel an order, contact us within 24 hours. If your order has already been dispatched, return shipping costs will be the customer’s responsibility.
Orders with incomplete or incorrect shipping details will be canceled and refunded if we do not receive a response within 15 days.

All sale items are final—no refunds or exchanges.
Customers are responsible for any customs or duty charges.
Unclaimed international orders returned to us will require an additional shipping fee for re-delivery.
If you have any questions or need assistance, contact us at info@six-shades.com.